UPDATE: RICHARDS LANDING SITE NOW OPEN July 30th
NEW UPDATE: July 30th CLOSURE AVERTED!
The upcoming Emergency Department closure at the – Richards Landing – Matthews Site on July 30th has been averted.
Our teams continue working behind the scenes to secure physician coverage even after closure notices are posted. We thank them for their hard work and dedication to maintaining emergency department services.
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![Medical Mask Update for Visitors to NSHN Sites]()
Masking Update for Visitors
The North Shore Health Network continues to monitor masking requirements for visitors to our sites.
Click to learn more about current masking requirements.
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NSHN NEWS
Want to know about all of the exciting
things happening at NSHN? -
![NSHN Board of Directors]()
Board of Directors Meeting
September 2025
Blind River Site Classroom
For more details contact: dmay@nshn.care
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Patient Experience Champions
Did you have a great experience at one of our sites because of an exceptional staff member or volunteer?
We want to hear about it! -
![Illustration of diverse people standing together with text about patient relations. Includes contact details for Patient Relations Officer: phone number (705) 356-2265 ext. 2523 and email patientrelations@nshn.care. Emphasizes teamwork to meet needs of patients, residents, clients, and loved ones.]()
Patient Relations
NSHN believes that your feedback is an opportunity for us to learn from and improve the quality of care and overall experience we provide to our patients, residents and clients.
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NEW! Online Lab Bookings
All appointments for Laboratory Services must be pre-scheduled.
Blood testing appointments are available Monday-Friday, except statutory holidays. -
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Caregiver ID
NSHN's Caregiver ID Program is more than a badge – we are building a culture that recognizes the role of and includes Caregivers as part of the care team.
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Volunteer Today!
Our volunteers are vital to our organization - they make a difference in people’s lives!
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![Accessibility Plan]()
Report a Barrier
Identifying and removing barriers is an important element of excellent customer service, and ensures that the organization meets the accessibility requirements under the Accessibility for Ontarians with Disabilities Act (2005).
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![North Shore Health Network logo with a circular design featuring green trees and water. Text includes "2024-2026 Strategic Plan" and "C.A.R.E.S." standing for Compassion, Accountability, Respect, Equity, Sustainability.]()
Strategic Plan
As we embark on this journey we will embrace NSHN's new vision, mission and values.
Learn more about how we plan to clarify, stabilize and improve as one team over the next 2 years.
Make A Donation
You may make a donation to the Foundation online (www.nshnfoundation.care); over the phone (705-356-2265 ext. 2619) or in person at the NSHN Blind River site.
An official tax receipt will be issued for donations of $20.00 or more.