ACCESSING YOUR HEALTH RECORDS

If you have been an employee, affiliate, patient, or client of the North Shore Health Network (NSHN), or are a resident at Golden Birches Terrace (long-term care), you can make a request to access your information by submitting a written request to the NSHN Information Privacy Officer.

  • Access to Personal Health Information Form

    Demande d’accés de renseignements personnels sur la santé


    Your request may be mailed or faxed to:

    North Shore Health Network
    Privacy Officer
    525 Causley Street
    Blind River, ON P0R 1B0

    Fax: (705) 356-2574

  • If your request is to have health information sent to another physician or health care provider, there is no charge. 

    If you are requesting to review your health records, personal information records or general records, there are administrative fees, and photocopy charges for those requests that are considered large volume requests.

    This information will be provided to you upon request.

  • When you are currently a patient, resident or client you may ask your healthcare provider for the information that you want to know. 

    If your request involves a large amount of information, or is not available to the healthcare provider, you will be required to contact the Privacy Officer.

  • You have the right to access your health information and personal information. NSHN has an obligation to make it available to you, with limited exceptions. 

    An exception may include protecting the identity of a third person. NSHN may choose not to give you access to part of or all your information and will provide you with a reason if access is refused.

    Prior to viewing your information you may be asked to provide a proper form of identification to protect the privacy of this information.

  • Once your request is received, your records will be reviewed and you will be contacted as soon as possible. 

    If your request involves a large amount of information it may take longer to process, but NSHN is obliged to respond within 30 days.

  • If you would like your information provided to another health care provider who will be providing care to you, we can send this information to them at your request.

    If you would like the information released to family, a lawyer, police or any other person who will not be providing care to you, we will require that you provide us with an original signed consent form.

  • To obtain records on a deceased or incapacitated individual, we require the written authorization of the executor/executrix for a deceased individual, or a person who can legally act on behalf of an incapacitated individual (i.e., substitute decision maker (SDM) or power of attorney (POA) for personal care).