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Indigenous Patients & Families

The North Shore Health Network (NSHN), in partnership with Maamwesying North Shore Community Health Services Inc., has implemented a voluntary self-identifcation process for Indigenous patients accessing care at our hospital.

 

All patients coming into the hospital upon registration will be asked the question:

"Do you Identify as First Nation, Metis, or Inuit?"

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Privacy & Confidentiality

Your information is protected under the Personal Health Information Protection Act (“PHIPA”, 2004).

 

This means that:

  • information can only be accessed by providers that are caring for you

  • your privacy and confidentiality are a priority

  • NSHN follows all guidelines and laws to keep your information safe

  • your information is used to care for you in the best way possible

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Who can self-identify?

  • Individuals with Indigenous ancestry may identify as First Nations, Métis or Inuit.

  • Self-identification is based on how you define your identify. No assumptions are made.

  • This question is voluntary and confidential.

How do I self-identify?

  • Inform the Registration Staff when asked this question during registration.

  • If you are not asked but wish to self-identify, notify a healthcare provider or registration clerk.

  • Your response can be updated at any time.

Why is Self-Identification Important?

  • Option to connect to Indigenous System Navigation Support.

  • Helps NSHN to provide care that respects your culture, traditional practices, and preferences.

  • Supports better access to specific programs, services, and funding that may be available to you.

  • Better understanding the needs of patients visiting our hospital - use this information to build on programs and services that are important to our local communities.

Benefits of self-identifying

  • Establish a more welcoming environment.

  • Better access to Indigenous-specific programs, services, and supports.

  • Better understanding of your cultural preferences and needs.

  • Help to understand the interest and need to additional programs and services within the hospital and surrounding community.

What is an Indigenous Navigator?

Helps you with:

  • navigating the complex healthcare system

  • your transition from hospital to home

  • discharge planning with you and your caregivers

  • making referrals for services and supports

  • access to traditional or cultural practices

How is my information used?

  • NSHN staff add this information to your Electronic Health Record (EHR).

  • When staff are aware that a patient is Indigenous, they can provide more culturally safe care.

  • Staff can help patients in accessing spiritual or traditional healing practices, and Indigenous-focused services.

 1-888-425-0321 / 705-356-2265

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© 2025 North Shore Health Network

The North Shore Health Network receives funding from Ontario Health (North).

The opinions expressed on this website do not necessarily represent the views of the Ontario Health.

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